Scams and Scones: stay safe with expert help
CyberWest Hub, which is supported by Edith Cowan University (ECU), have launched Scams and Scones, a cyber awareness program designed for vulnerable communities.
“While scams impact individuals across various age groups, senior citizens often face unique challenges in accessing information that is both accessible and supportive,” CyberWest Hub Director Emma O’Neil said.
According to recent data, approximately 2.5 per cent of Australians experienced a scam in the 2022-23 financial year. However, seniors may struggle more with understanding new technology and navigating the complexities of scams, making it crucial to provide them with clear, jargon-free information and personalized support.
“Scams and Scones aims to bridge this gap, ensuring that senior citizens feel informed, supported, and empowered to protect themselves online,” Emma said.
“Attendees learn how to identify scams and other risks associated with online activities, while enjoying scones and connecting with their community.”
The Program:
The 2-hour sessions are delivered to the community in partnership with local libraries and community centres.
Catriona Ford, a cyber awareness expert delivers a presentation on the nature and methods of scams, followed by a Q&A session.
Volunteer cyber students are available to engage with attendees following the presentation, providing personalised support and answering questions.
“The informal conversations are crucial to the program’s impact. Many attendees, overwhelmed by new technology and the threat of scams, find comfort and clarity in these interactions,” Emma O’Neil said.
” For example, one attendee, who had been scammed out of a significant amount of money, attended a pilot session to learn how to prevent future incidents. Others have expressed appreciation for the opportunity to ask questions one-on-one and have shared positive feedback on the helpfulness and informativeness of the sessions.”
CyberWest Hub ensures that all sessions are accessible and provide practical tips for staying safe online.
“The feedback from attendees has been overwhelmingly positive, with many feeling more informed and confident about handling scams,” Emma added.
“The program also benefits our student volunteers, offering them a chance to develop their skills in explaining cyber principles to non-technical audiences and gaining a broader perspective on cyber security and awareness.”
The program was piloted with the support of the City of Joondalup and demonstrated the effectiveness of partnering with Local Councils to deliver workshops at community venues such as libraries and community centres. These venues are deeply connected to their communities, making them ideal for promoting and hosting our workshops.
Scams and Scones was launched at the West Tech Assemblage 2025 and is now available to be delivered through local councils across the State.
For more information about the Scams and Scones program contact info@cyberwesthub.au